Computer maintenance, more correctly called Computer Systems Administration, is responsible for the maintenance of the company's computer infrastructure, encompassing all the necessary services to implement a computer system and in correct state, whose services we can encompass in:
- Preventive computer maintenance
- Daily computer maintenance
- Extension computer maintenance
- Corrective computer maintenance
Preventive computer maintenance
Every computer system must be monitored, which favors and increases the guarantee of its proper functioning without waiting for the breakdown, which would derive in excessively high costs not for the loss and replacement of an element in itself, but also by discontinuity at work and loss of productivity when paralyzing the system.
Correct preventive computer maintenance usually avoids non -recoverable losses and carry a 30% reduction of corrective computer maintenance costs, which becomes the computer technical service .
It is recommended to carry out a computer audit once a year to analyze the system in depth, this will allow to anticipate vulnerabilities and prepare a work plan to improve the system.
Therefore, we will have the services:
Preventive computer maintenance actions
Preventive computer maintenance actions in hardware
- Performance monitoring and temperatures.
- Physical hardware cleaning.
- Check equipment disposal and ventilation
- Health of storage devices
Preventive computer maintenance actions in software
- Operating system processes monitoring.
- Optimization of operating system resources.
- Network monitoring
- Installation/configuration and monitoring of backups
OBJECTIVES IN PREVENTIVE COMPUTER MAINTENANCE
Objectives in preventive computer maintenance in hardware
- Detect anomalous functioning of main components.
- Avoid temperature rise, improves general performance and extends the life of the hardware.
- Silent operation and more fluid heat dissipation.
Objectives in preventive computer maintenance in hardware
- Avoid the operation of erroneous software.
- Prevent malware viruses and software
- Unnecessary resources consumption.
- Facilitate system recovery before failures, information losses and computer attacks
Daily computer maintenance
Extension computer maintenance
- Server installation
- Network installation
- Installation of new jobs (new equipment, equipment installation ...), reconfiguration of backups, changes in connectivity, security review, etc.
Corrective computer maintenance
Corrective computer maintenance will aim to recover the systems so that an organization's employees can work as they did. This process begins once the incidence has caused infrastructure problems, either a hardware failure or for a software failure. Once detected, it will be available to the diagnosis to know the cause of the problem and make the best decisions to solve the incidence or minimize it.
In corrective computer maintenance we can meet the following computer services for companies:
Corrective computer maintenance types:
Un programmed corrective computer maintenance
As we can intuit, they are the incidents that arise when a problem has been corrected. Therefore, the new incidence is derived from an incidence previously corrected, although it may also arise that we do not know what the incidence of origin is.
Scheduled Corrective Computer Maintenance
In this type of maintenance we do know what the incidence will occur, and it can be planned for correction at the time or leave it for later, provided that it does not prevent proper functioning.
Emergency Corrective Computer Maintenance
The failures or problems arising from an incidence must be corrected quickly and efficiently as soon as possible, so that the normal functioning of the system returns.