pandemic has considerably accelerated digitalization, which were beginning to carry out companies and has shown the importance of companies implanting digital transformation in their structure to adapt to new times, optimizing their organization, their tools and business models if they want to continue being competitive.

The new Ramco Aviation M & e Mro Suite software will be possible thanks to the integration of a digital transfomation already measured, which will allow the company to unify the work and resource management systems of its different divisions:

  • In online and programmed maintenance.
  • In the engines workshop.
  • And in component and supply chain area.

"Pandemia has accelerated the digital transformation of many companies and, in the case of Iberia maintenance , they have opted for mobility, our chatbots and artificial intelligence to grow their business," says Virender Aggarwal, CEO of Ramco Systems.

The firm can benefit from all the digital tools that Ramco Aviation offers in its digital transformation ; As Mobility via Anywhereapps, Hubs, Artificial Intelligence, Dashboards and Integration to the Ramco Aviation ecosystem.

This full digitalization will offer users a simpler experience of all decisions, greater self -service and automation of the processes and will only lead to significant business growth.

Iberia maintenance employees will be able to use this new ERP shortly and will contribute four main advantages to the business:

  • Mobility and better access to documentation and assignment of online tasks.
  • Real -time updated information.
  • Greater reliability due to the integration of all information and management into a single software.
  • More sustainable solution for digital information storage.

But every company, not only Iberia Maintenance, that invests in digital transformation , because you want to advance and improve the resilience of your business can do it, but to achieve this you must follow a series of basic points:

· Reinvent and adapt your products and services to the new type of consumer, one that does not conform to consume, but thinks, offers information about a product and disseminates your experience through networks.

· Redesign and automate processes through digital transformation , to improve the needs of their customers.

· And improve its integral management : marketing, finance, knowledge management, etc.

Facial recognition

A few months ago, the Iberia airline company has already announced that it had begun to invest in new digital technologies.

In November 2019 Iberia began testing facial recognition to embark on its airplanes . It thus became one of the first airlines to test the facial rationing to be able to embark on an plane , thus shortening the waiting time in the embarking tails . With facial recognition that time is reduced to a few 10 minutes, while he, the waiting time is estimated in half an hour.

This is a project, which has had the collaboration of Iberia, Aena, IECISA, the Swedish company Gunnebo and the Thales Technology Company to be able to use it, users have to register through an application on their mobile devices.

The requirements to use the facial recognition system are:

  • Be of age.
  • Have a 3.0 DNI , which have been issued in Spain since 2015, for those customers who want to register through the mobile application. The registration in the kiosks can be made with a DNI or a European passport in force.
  • Have a mobile device with Android system with NFC reader.
  • Have an individual reserve on any of the Iberia flights, currently only for flights from Madrid to Asturias or Brussels.

Samsung technology for Iberia flights

And in December of the same year, Iberia and Samsung decided to step further and set out to digitize services in Spanish airports.

Within its Go Up , Iberia opted to bring its airport assistance service one step further with the 'Samsung' technology. Innovation and digital transformation are the tools with which to optimize their billing and shipping operations, incorporating more than 800 devices with the latest mobile technology of the manufacturer.

In this way the processes are expedited and the efficiency and quality of operations are increased, allowing real time monitoring of resource management, communication and collaboration and communication between agents at the foot of the track and office staff.